Yes, you can request a physical medical/prescription ID card from UnitedHealthcare on myuhc.com or you can call a UHC advocate to request one. Your paperless preferences can remain unchanged when requesting a one-time mailing of your ID card.
Requesting a card through myuhc.com
- Log in using HealthSafe ID庐 credentials (existing login and password for myuhc.com庐 or the UnitedHealthcare庐 app).
- If you do not have a HealthSafe ID庐, follow the instructions to register.
- Click 鈥淰iew ID Card鈥
- Select 鈥淢ail ID Card鈥
- Click on 鈥淢ail Card鈥
Note: The app may not yet have the feature to request a one-time ID card (feature release slated for Q1 2024).
Requesting a card by calling an advocate
Call the university's dedicated customer service advocate team with UnitedHealthcare at (844) 634-1237 to request a physical ID card.
Reviewed 2023-11-15
